Terms and Conditions
By ordering from this site (Chelmsford Militaria), you agree to the following disclaimer and terms and conditions and confirm that you are over 18* years of age.
Disclaimer
Chelmsford Militaria advocates the safe and sensible use of all of its product range. We do not support or condone the use of said products in any illegal act. Chelmsford Militaria accepts no responsibility for such acts and their associated consequences. Chelmsford Militaria will operate within the remit of UK Law. Customers should check their local and national laws to ensure compliance before ordering. Chelmsford Militaria accepts no responsibility or liability for changes in legislation relating to the sale or ownership of its products. As such, neither refunds nor returns would be available from Chelmsford Militaria in the event of new or revised legislation.
Chelmsford Militaria stock comprises of items of militaria from many periods of history over the last 150 years. At times, some stock items date to periods of conflict or unrest; in particular both World Wars. These items are offered as collectables/historical curiosities and Chelmsford Militaria in no way endorses or supports any political views, rhetoric, figureheads or parties associated with their original use.
Copyright
All electronic information (text, images and all other media) contained within our sites (Chelmsford Militaria.com) is subject to copyright. No element may be used elsewhere or for any other purpose without the express permission of the Chelmsford Militaria business owner.
Ordering and Payment
Orders placed will be processed as quickly as possible. The easiest way to purchase an item using your credit or debit card is by ordering online and selecting the credit/debit card immediate payment option. Alternatively you can phone us on 07595511981. Please note that we do offer the option to pay by instalments on items over £500 in 3 equal instalments over a maximum of 3 moths. Payment by BACS is possible – please contact us for details.
Specific Terms & Conditions
Notifications of Transfer for Deactivated Firearms (applicable from 12/12/2019)
Under the Firearms Regulations 2019, from 12th December 2019, Chelmsford Militaria has a legal requirement to notify the Home Office of any sales of deactivated firearms. The notification we have to send will include your name and address, along with the make, calibre and serial number of the deactivated firearm you are purchasing. By purchasing from us, you agree to us sharing this information with the Home Office as required by law. There is no requirement for you to send a further notification of possession as this will be covered by the notification we send .If in future you transfer (sell, etc.) this deactivated firearm, you will then need to complete a transfer notification.
* Age Requirements
The minimum age required to purchase and own a deactivated firearm in the UK is 18. Further to this, Chelmsford Militaria reserves the right to supply deactivated firearms only to those aged 25 or over. By ordering from this site you are confirming that you meet this criteria. Chelmsford Militaria will also request confirmation of age prior to despatch of an order containing a deactivated firearm. This will need to be provided by the customer in the form of a scan or clear photo of official ID showing date of birth, e.g. driving license, passport, etc.
There is a minimum age requirement of 18 to purchase any bladed article (including all bayonets) and a requirement under law Offensive Weapons Act 2019). Therefore, for bladed articles, you will always be asked to prove your age (as above) prior to us processing your order and to confirm that the delivery will only be accepted by persons over the age of 18.
Title of Goods
Until payment is received in full and has cleared, the title of goods shall remain the property of Chelmsford Militaria.
Deactivated Weapons & Inert Ammunition
Unless otherwise specified, deactivated Weapons are supplied with EU/UK Proof House certificates as evidential proof of deactivation. Chelmsford Militaria accepts no liability for any subsequent modifications or alterations to the goods made by the customer or his agent. Inert ammunition supplied by Chelmsford Militaria is not suitable for re-loading or insertion into any type of firearm; it is sold for display purposes only.
Credit
Chelmsford Militaria does not provide credit facilities for retail customers. Subject to arrangement and conditions, certain credit facilities may be available to bonafide trade customers.
Deposits
Where a deposit is taken on an item, it is non-refundable unless Chelmsford Militaria is unable to provide the goods the deposit applies to. In this situation, Chelmsford Militaria will contact the customer to ascertain if they would like an alternative item and if not, will refund the deposit in full.
Pricing
Chelmsford Militaria reserves the right to amend prices at any time up until the point of sale. Prices do not include postage and packaging.
Despatch
Chelmsford Militaria will always aim to ship goods as quickly as possible. All goods will be securely packaged using appropriate materials*. Unless otherwise stated, goods will be insured during transit. Chelmsford Militaria accepts no responsibility for the actions of third parties contracted to deliver goods and is unable to guarantee such services once goods have been despatched.
Item Descriptions
We always aim to describe our products as accurately as possible and show items using a range of photographs from different angles. We ‘grade’ the condition of our products according to the following scale: New/Mint/Excellent/Very Good/Good/Fair/Poor. It is up to the customer to satisfy themselves prior to ordering of the condition of an item using a combination of the item description, photographs and as necessary asking us for further information or photographs** Where the customer later disputes the condition of an item and asks for a refund, it will be processed subject to the conditions and deductions indicated below for ‘other reasons’.
Returns
Under the Consumer Contracts Regulations your right to cancel an order starts when you place your order and doesn’t end until 14 days from the day you receive your goods. If you wish to cancel your order please inform us by email or by letter (not by telephone or text). Please do not return goods before your cancellation has been acknowledged by Chelmsford Militaria. Once acknowledged, where goods have already been received by the customer it is their responsibility to return the item (in the condition they were originally received) and bear the cost of this. Some of the products sold here can only be transported via specialist couriers under contract (rather than accessed ad-hoc by the general public). In this situation, Chelmsford Militaria can arrange a pickup of the goods, but this will be chargeable to the customer. Returns to Chelmsford Militaria must be made within 14 days of us acknowledging the cancellation.
If goods are faulty or not as described Chelmsford Militaria will provide a full refund including postage. Alternatively, a replacement product may be available should the customer require this. Where returns are made for other reasons (including the customer having changed their mind, etc.), postage will not be refunded, and the refund may also be subject to the deduction of a restocking fee. Neither returns, nor refunds are available in the event that there are changes in legislation relating to sale or ownership of deactivated firearms.
Due to the nature of the products offered here, all goods should be considered as second user unless specifically stated otherwise in the product description. Please bear this in mind BEFORE ordering and note that refunds may not be available where this is the reason given for requesting a return and refund.
* Please note we actively aim to recycle packaging materials and will therefore re-use boxes, bubble wrap, etc. where we can. Please be assured, however, that this will not be to the detriment of assuring the safety of your purchase in transit.
Privacy Policy
General
This privacy policy sets out how we use and protect any information that you give to Chelmsford Militaria when you use this website.
Chelmsford Militaria is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Chelmsford Militaria may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 09/02/2023.
Information we collect.
Website Enquiries
- Subject of your enquiry*
- Your first and last names
- Your email address*
- Your telephone number
- Any additional information you provide in your message to us
* Compulsory
Customer Registration
Should you decide to register your details with Chelmsford Militaria to create an account on our website, the following information will be collected:
- Your email address*
- A password of your choice*
- Your full name*
- Your full address*
- Your telephone number*
- Your mobile phone number
- Your company
* Compulsory
Website Orders
- Your email address*
- A password of your choice*
- Your full name*
- Your full address*
- Your telephone number*
- Your mobile phone number
- Your company
- Your credit/debit card details (if you opt to pay via Credit and Debit Card Payment)
* Compulsory
What we do with the information we gather
Website Enquiries
We use the information you provide only to respond to your enquiry. We do not share this information with any third party.
Customer Registration
Website registration is offered for the benefit of customers and potential customers and is not required to place an order. Where registration information is submitted, it is stored on our eCommerce host’s secure server and is not shared with any other third party. After registering, should you wish to have your details amended or removed from our system, please email james@chelmsfordmilitaria.com. If during or after the registration process you subscribe to our newsletter, we will use your registered email address to share this with you. Should you wish to unsubscribe to our newsletter, this can be actioned by logging into your registered account; alternatively, you can email us at james@chelmsfordmilitaria.com to request that you are unsubscribed.
Customer Orders
We use the information you provide to process your order. If you select to pay by credit or with debit card, the financial transaction is passed securely to our merchant processor Takepayments and processed in its entirety by them. We see only very limited details of your transaction (last four digits of your card) along with automated fraud monitoring results.
If you opt to pay by credit/debit card reservation, no payment details are required at the time of ordering. We contact you by phone after your order has been placed to collect your payment details. These are normally entered directly into a merchant terminal for immediate processing. Where this is not possible, any recorded details are shredded immediately after processing.
Where your order is delivered by Royal Mail, your address details may be entered into their systems for the purposes of tracking. Where your order is delivered by ParcelForce or an alternative courier, your name, address and contact number will be entered into the consignment details.
Please note that if you cancel your order prior to completing credit/debit card payment via Takepayments you order details will still be passed to us. Orders are stored on our eCommerce host’s secure server and are not shared with any third party beyond those stated above. Should you wish to have your order details deleted from our systems, please emails us at james@chelmsfordmilitaria.com.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website uses secure pages for order and payment processing; we are PCIDSS compliant and registered with the ICO.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
- Anonymously tracking site visits, i.e. so that we can monitor how many unique visitors have visited the site, but not who they are, etc.
- Improving security on the website to prevent fraudulent activity and protect your personal information.
- Identifying visitors for login purposes. This ensures that you remain logged in on each page you visit, allows your browser to remember your login credentials and allows the site to make recommendations based on your purchases.
- Storing an anonymous reference to your shopping basket
- Storing an anonymous reference to information you enter the website.
Links to other websites
Our website may on occasion contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Existing Customers
If you have at any time purchased from Chelmsford Militaria via this site, the details of your order will be stored securely in our eCommerce site’s database. Along with details of the item(s) ordered, your personal details (as indicated above in the ‘Website Orders’ section) are also stored. If you wish to have your customer details and/or previous order details removed from our systems, please email us at Chelmsford Militaria. Customers who have previously registered with our site but may not have placed an order can also request removal of their registered information in exactly the same way.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law* to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please email us at Chelmsford Militaria.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct or as requested, delete any information found to be incorrect.
* Where we receive an official police request and associated DPA form, we will share your information with UK law enforcement personnel.